this post was submitted on 13 Feb 2025
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] [email protected] 3 points 3 days ago

It's depressing how many top level comments or replies are about how people like that there is a technical barrier gatekeeping lemmy. Are yall actually leftists or do you just pretend to be while worshipping your own version of social hierarchy in which us nerds are on top?

[–] [email protected] 21 points 6 days ago (1 children)

Add a bell button and a whistle button.

I think instead of promoting a page where people have to choose a server, just send people to lemmy.world directly. We should probably just get people to sign up there at first and have the ability to migrate their accounts to other servers if they want to do that later.

Having to choose from multiple servers is asking people to choose between a bunch of options they know nothing about. Get people straight to looking at content and posting stuff as soon as possible, once they're more invested, and understand more about the different instances they can change servers if that's what they want to do.

But yeah writhing the code needed to make account migration seamless might be a lot of work so not sure if that will happen.

[–] [email protected] 3 points 6 days ago

You need to give people the photon link: https://photon.lemmy.world/

Lemmy has multiple view options, photon is the one that looks the most/exactly like Reddit.

The other view options are; https://a.lemmy.world/ - Alexandrite UI https://photon.lemmy.world/ - Photon UI https://m.lemmy.world/ - Voyager mobile UI https://old.lemmy.world/ - A familiar UI

[–] [email protected] 19 points 6 days ago (4 children)

I've decided this is good and want a Lemmy that is restricted to just the nerdiest of nerds. These little spaces are cool without all those horrible reddit users.

[–] [email protected] 6 points 6 days ago (1 children)

The less profitable we are, the less they'll bother us.

[–] [email protected] 4 points 6 days ago

The closer we are to irrelevance, the farther we are from harm!

[–] [email protected] 2 points 6 days ago* (last edited 6 days ago)

I like this idea! I still don’t see how the more narrowly focussed servers would benefit me. I went with Lemmy.world because size matters in a forum, and the admins have been outstanding with reliability. The most likely reason for me to jump ship would be if that reliability fell.

That being said when I was new I had no idea what hexbear was or Lemmy.ml or whatever, and there’s only so much a description can do. I know the difference after reading many discussion threads

But I so would have jumped on Lemmy.nerds over Lemmy.jocks or Lemmy.preppies. Multiple servers with clearer sub-audiences may help a new user onboard easier. That being said, I realize I could just do that if I wanted to. I also realize that may just amplify the echo chamber effect. And I’ll stick around for the reliability and scale

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[–] [email protected] 22 points 6 days ago

Bad UX isn't keeping most people away from Lemmy. Not being able to give up their addiction to Reddit is what's keeping them from Lemmy. There's a lot of people who will complain about the shitty things billionaires and tech companies and politicians do to them, but aren't willing to lift a finger to change things.

You're never going to bring those people to Lemmy unless Reddit shuts down and you develop an algorithm to spoon feed them whatever they want to feed their doomscrolling habit. Lemmy is better off without them.

[–] [email protected] 23 points 6 days ago* (last edited 6 days ago)

It should have an account creation process like those old RPGs where it asks a series of questions then says, “we recommend this server: . It is ” then has click next to proceed or click “I want to choose another server” to just get a list.

1-hate, 5-love Do you like capitalism? Do you like tech? Do you like sports? Would you prefer a large server? etc

It should also be possible to skip the quiz and go straight to server selection at any point.

[–] [email protected] 16 points 6 days ago* (last edited 6 days ago) (2 children)

The main reason why I still prefer Reddit, is content. Even though I am subscribed to similar subs/communities/magazines/whatever on Reddit/Lemmy, my Reddit home screen is filled with interesting content compared to Lemmy. And, I never had to ban/hide anything/anyone on Reddit.

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[–] [email protected] 14 points 6 days ago (4 children)

We could stop bullying .ml users for being .ml users. That's the only "war" I have seen here.

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[–] [email protected] 13 points 6 days ago (2 children)

The problem is content, there isn't any. Either I select all -> hot and see new content that almost feels like /r/subreddit_name/new or I select all -> active and while those have engagement, its all very old content, like a day old, two days old, etc. And then the other problem is that I only see two types of content usually: Either articles or screenshots from social media. Nothing else.

I just think that unless there's a sudden influx of users for whatever reason, lemmy will never pick up. We just need more and more people, but have no way of getting them, not to mention so many communities just choosing not to migrate off Reddit, especially huge sports communities.

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[–] [email protected] 11 points 6 days ago (5 children)

To the guy in here going "UX != UI!!!" Sure, but you can't design UX, especially for the unwashed masses. "Tried cutting toenails with lawnmower; severed foot. 0/10 bad user experience."

Lemmy has a "have our cake and eat it too" problem. It offers two mutually exclusive promises:

  • Each instance is its own independent self-contained little Reddit with their own communities, culture, code of conduct etc. so that individuals can find a place that suits them or make one if none is available, and

  • All the servers are part of one great big federated system where all users have access to content on all instances so it doesn't matter which instance you sign up for, you can access it all.

In practice, the former is more or less true, the latter really isn't.

First there's the obvious topic of defederation, which makes the "join one server, access all of them" an outright lie. On the one hand, I think everyone here will agree this platform requires defederation to function so that we can kick out instances like lolli.rape or whatever, which thank you admins and mods for dealing with. But what about Hexbear, or Truth Social (which as I understand it is running on Mastodon software). The only honest answer to "where do we draw that line?" is "somewhere in the middle of that slap fight over there."

It is intellectually dishonest to say that Lemmy has this problem and Reddit doesn't. Post in r/mensrights and an automod bans you from r/twoxchromosomes. Do basically anything anywhere on the platform and get banned from r/conservative. They managed to implement "It's a different platform depending on who you are" on a monolithic service.

All that crap aside, the average user has a more limited perspective on the rest of the fediverse than his home instance. Often, the UI defaults to viewing only local posts, you have to tell it to give you a global feed. You can browse a list of your local communities, you can browse a list of global communities, you can't browse a list of communities on a given foreign instance. 'Show me everything on lemmy.sports' or indeed 'show me a list of communities on lemmy.nsfw.' You cannot create (or moderate?) communities on instances you aren't a member of. It is, if only slightly, easier to participate on your home instance than elsewhere.

Either your choice of server does matter, or it doesn't.

If it does matter, we shouldn't have so many general purpose instances, it should be lemmy.music and lemmy.art and lemmy.uk. Then newcomers are presented a meaningful choice. Are you mostly interested in discussions pertaining to your country? Your hobby? Your career? Sign up here to mostly participate in that, and no matter which you pick you can visit the rest of the Lemmyverse, too."

If it doesn't matter, then design it such that instances are entirely transparent to users; eliminate the possibility of [email protected] and [email protected] coexisting, and make all instances lemmy1.world lemmy2.world, issue credentials centrally and then just spread the load in the background.

I don't think you can have both at the same time.

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[–] [email protected] 8 points 6 days ago* (last edited 6 days ago) (6 children)

Whether these are just lazy excuses or not, but let's be real for a moment.

Imagine someone, who's used to go to reddit.com, search for a reddit app in the app store, both of which have the same logo, design, etc... and use their username/password to login and browse the content.

almost every service, that people use for the last decades is based on this specific approach, except for emails. Even the TLD was always .com

Now imagine, how overwhelmed those people might feel, when you tell them "just come over to lemmy".

Lemmy, where? lemmy.com? Here's where you then start explaining the different instances, federation, etc..

the next question will be: where's the Lemmy app? Remember, the unified logo and design? well, good luck explaining that all lemmy apps are de facto third-party-apps.

Now, once they make it throug all of that, the next hurdle that will confuse the hell out of them are the communities scattered all across the instances.

[–] [email protected] 2 points 5 days ago (1 children)

While I understand and largely agree with your point, I think it's worthwhile to question whether it's reasonable that this is the way people expect the Internet to work.

Companies have spent the last 15 years o so making their best efforts at obscuring the stack, so that unless you're somewhat tech-savvy, you can't tell the concept of app apart from the concept of server. Not unlike how Android and iOS have been obscuring many basics of the system to the point that some people don't even know what a filesystem is.

Perhaps this situation should be regarded as a problem to be solved, rather than just "the way things work" and that we need to cather to it. Mostly because FOSS services will always, invariably, struggle to adapt to a conception of the internet optimized for consumption and nothing else.

I agree that people nowadays might struggle to understand what, for instance, a third-party app is, but I also think it's too an unreasonably low bar to just let it be, and have FOSS forever playing acrobatics to somehow adapt to it.

Whether Lemmy should be the one leading this struggle is a whole another argument lol. Somehow forcing people to understand this with Lemmy in particular, without changing anything of the larger culture, will just cause people to not use Lemmy outright.

But this cannot be the way it works. Everyone using the internet needs some bare minimum tech literacy.

[–] [email protected] 2 points 5 days ago (1 children)

Companies have spent the last 15 years o so making their best efforts at obscuring the stack,

I fully agree here. Whatever software they have developed, is not rocket science, and mostly based off of existing standards.

Gmail, Outlook, etc... just a bunch of *DAV servers on top of an emailing service, paired with some SSO. Same goes for Reddit/X/FB. A simple DB just storing some info and doing some fancy sorting based on that info.

Perhaps this situation should be regarded as a problem to be solved

Yes!

But, on the other hand it's a two-fold sword.

Corps are making money off of peoples lack of knowledge, and this has been the way of how "offering a service" is being done probably since human history... and yes, it pisses me off as well, especially when it comes to human health and nutrition, etc...

But....

Say, you hire contract workers, to build a house, bc. you don't know how to do it yourself. Then you need to hire someone else to approve the quality of the work that's been done, since again... you lack the knowledge. After you've moved in, something breaks, again... you hire someone to fix it.

Now, at what point do you start learning about all the components involved in a built house? electricity, plumbering, walls, etc... and most importantly, do you even care in learning so or not?

And some people, just don't care. They simply don't. Even if the concept of a topic is very easy to grasp, they simply lack the interest in knowing about how it works.

[–] [email protected] 2 points 5 days ago

Say you hire a company to build a house. You don't have the skills or the know-to, but at some point, you'll have to deal with some inevitable aspects of building a house, if only to discuss them with the workers. Say they "force" you to deal with plumbing, for example by including it in the budget. Imagine if you not only don't know how plumbing works, but also what plumbing is. Maybe you've never had to think about it before. What would you do? Would you go to another company that doesn't force you to deal with it, perhaps by not even providing it in the first place?

Say for the sake of argument that this becomes a generalized problem, and companies use it as an excuse to no longer provide plumbing in new houses, as a cost-saving measure. Most people don't seem to care. Over 10 years pass by, and people have gotten used to expect not having running water at home. "It sucks, but that's the way it is I guess".

Now, a community-driven initiative arises to build cheaper houses, complete with running water. Can you imagine most people refusing participating, because building a house with running water implies having to know that plumbing supplies water? That the mere thought of it is already too complicated, and that maybe having fresh water at home is only for people whose special interest is plumbing?

You need some elementary knowledge on things, if only to exist in the world. The Fediverse, and I mean this wholeheartedly, is not that complicated once you grasp the most basic concepts of the internet.

While I won't deny outright that open-source devs most of the time don't think about making their software accessible to the wider public, and that some aspects of decentralized social media still have to be ironed out (duplicated communities on Lemmy are a pet-peeve of mine); these issues are often heavily blown out of proportion. Besides people honestly not understanding some concepts, I think there is also some deliberate anti-intellectualism going on with this topic in particular. People who spend their afternoons troubleshooting Windows just so that their computer games run at 60 FPS suddenly don't know what a website is when Mastodon is mentioned.

I'm pretty certain that this "Fediverse is too complicated" mantra would not have worked at all before 2010.

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[–] [email protected] 8 points 6 days ago (2 children)

Fully agree with that, the bar is too to high usually unless you're being handheld through the process, realistically there should be an app like how blue sky is that doesn't give you any of the options because less options means easier setup. If they want to jump instances after that that would be considered an advanced function but they can choose to do so on their own accord.

Another issue I think is lack of actual awareness, like Bsky got media coverage, the everyday person still is like "the hells a lemmy"

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[–] [email protected] 10 points 6 days ago (5 children)

I disagree that this is a concern. If you are already exaggerating about federation wars, chances are you already tried lemmy and know a good bit about selecting instances. The average user will not care as much as you do.

The average user will go to join-lemmy site, will not care at all about the different instances and likely choose the biggest one or first one they see. None of them will think "oh no this one is involved in federation wars" because thats not something you find out before knowing some about the fediverse.

[–] [email protected] 6 points 6 days ago (1 children)

The average user will go to join Lemmy and abort, because they can't grasp the idea that joining one server gets them into other servers. They worry about server selection, have analysis paralysis, and nope out. That's why they're asking for a bluesky reddit and not a mastodon reddit.

Normie's want centralization because they don't understand how else it can work and while some can learn and have it explained many will give up before giving it a chance.

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[–] [email protected] 4 points 6 days ago

The average user, me, will go to sign up, kinda briefly go to Wikipedia on fediverse, still not understand, and pick a random server, and then here I am trying to figure it out as I go

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[–] [email protected] 8 points 6 days ago (1 children)

imo this friction will erode as larger instances come into play; people will join a large, main instance without even knowing of the others, and-- if they have a problem with the instance they joined-- they'll find they can easily jump ship there.

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[–] [email protected] 8 points 6 days ago (1 children)
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[–] [email protected] 7 points 6 days ago (2 children)

whatever, just make a lemmy app that defaults to lemmy.world i guess

[–] [email protected] 5 points 6 days ago (1 children)

Bad choice, many new users specifically came here because of [email protected], which can't be accessed from lemmy.world.

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[–] [email protected] 4 points 6 days ago

And they don't have to join. I really don't mean this in a dismissive way and respect their opinion. But why all this worrying about the need to have the fediverse dominate all social media? Maybe it's meant to be this way: your vibe decides your tribe. My vibe isn't commercial, toxic political talk, or influencers, thus my tribe is the fediverse instead of IG or Tiktok.

[–] [email protected] 4 points 6 days ago (4 children)

Well, when I started to use lemmy I had a few problems:

  1. I read something on the landing page about "Mastodon account works too" so tried that, so basically confused fediverse, activitypub, mastodon and lemmy and wondered why nothing worked. Oops.
  2. I tried to join a community that was meant to migrate away from reddit, but found two duplicates. So I wasn't sure which one was the correct one. Ultimately the migration failed, even though it was a software oriented community
  3. Then I soon wanted to make a new account on a server that doesn't require an email. Because emails today are basically personally identifiable for security agencies.
  4. Then I found out that socialists are called tankies on lemmy and some of the main socialist instances are banned by the limbrols. So I made a new account and posted a little and had an interesting discussion about voting in proto-fascist democracies and promptly got banned by the tankies. Oh well.
  5. Then I had a discussion about how calling russian people "orcs" is racist. You guessed it, banned.
  6. Well several accounts later, here I am, the last sane man on the internet and you all fucking suck hahaha

I do think lemmy is worthwhile and can be fun, but as a reddit alternative it has already failed. You cannot purge insanity by splitting it up into smaller insanlets. That's just schizophrenia.

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[–] [email protected] 4 points 6 days ago (2 children)

I sincerely hope there's less content here than Reddit, forever. I hope the UI keeps the masses out, and the technically savy are the only ones here.

I want to doomscroll less, I want to be astroturfed less. I want to interact with more humans and fewer bots, even when that means I interact less. I want fewer AI prompts, AI Art and corpo spam ads masquerading as engagement. I want less video and more text. Overall, I want to be spending less time on the internet, on my phone, and I don't want to hear about every last toxic thing Trump did to drive me crazy. Lemmy helps me control that feed better, so I deleted my reddit account and I hope to stay here until I manage to stop opening social media at all.

Lemmy right now feels like the internet before the long september. I hope it never changes.

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[–] [email protected] 5 points 1 week ago

Who volunteers to fix it?

[–] [email protected] 3 points 6 days ago

Lots of Lemmy clients have great UI. The default web interface looks fine as well.

Wait till they try out Matrix. No client works properly and all the mobile clients are really bad.

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