The employee was and is a scum bag human, but what dumbass trades a phone with nudes on it‽ I wouldn't even get a phone serviced with nudes.
this post was submitted on 18 Nov 2023
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Most people aren't all that clear on the distinction of things being "on" a phone. When they switch to their next phone and their photos immediately sync onto it from whatever cloud stuff they use, they may have the illusion that the new phone is where their photos "are" now and not consider the continuing existence of the data on the old one.
Basic technical literacy should be everyone's responsibility and would be in a perfect world, but any IT person will tell you that it can never be assumed of anyone. However on the bright side, stories like this blowing up in the mainstream news will knock a little awareness into more end-user skulls every now and then. Send it to all the non-techies you know and care about!
After being in IT for a decade it never ceases to amaze me how incompetent people are when it comes to tech.
At my first gig in NYC I worked at a smaller financial firm (about 100 people) and every mid-level and above employee was given a work phone. One time I got a ticket that said "my smartphone is being really slow, can someone please take a look?". I went up there and it was a guy in his 40s (I was like 30), suit and tie, I think he was a Junior VP or something like that. He gave me his Galaxy S5 and I looked at the RAM usage and it was all taken up by Chrome. I opened up Chrome and he had 99+ tabs open, I told him that was the reason and he said "Oh.. I thought those automatically closed when I exited (he meant switched apps, not killing the process)...", I told him they didn't and started swiping them away, after the first few it was about 90 tabs of (teen) porn 🤣. I had to stand there in front of him, straight faced for a good few minutes cleaning up his porn. Afterwards I said "it should be better now, just remember to close your tabs when you're finished with them." and left. Once I got in the elevator I nearly pissed myself laughing so hard.
That's awesome. Reminds me of having to tell an SVP that yes, per his demand, I did take his request to keep sharing music online illegally at work. He didnt seem to accept that the legal letters the form received meant he needed to change anything.
What could have been an 'oh shit, my bad' and noone has to know - turned into the entire leadership weighed in to direct me to delete the files and tools and be very clear he was putting his employment at risk.
The poor man's ego. He seemed to think the IT guy didn't have the ability to speak to him like that. Even insisted I tell him in front of two of his staff as a power play
Omg that’s golden
Yeah, that was about a decade ago and it's still fresh in my memory, probably one of the most difficult times to maintain my composure. I could tell he wanted to die inside the moment I told him the tabs didn't disappear.
I've seen too many guys, even those in "respectable" positions like executives or club captains, just leave their porn tabs open before asking me for some help with their phones.
When I asked them to open up their browser they would straight up open it up to a previously opened porn tab and start to panic. And somehow, the porn site that opened is always XNXX, lol. Pornhubs' banned here and I guess XNXX just become popular instead.
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Sad but true.
As one of those IT people (who was taught on punched cards), I'd had some hope that by the 21st century only GenX and Boomers would have this issue.
That young adults don't know this stuff is very frustrating.
Most people cant explain how a toaster works - it may as well be magic to them.
There is actually a theory floating around, that people growing up in the 80ies-2000 were the most tech literate, because they had to tinker to get thinks to work. Want to play a game on DOS 6.2 and it did not work? Edit some system files for more memory. Today the technisch hidden behind false physics and got really well.
My son is nine. I got him a Kano (the old one with a raspberry pie as base) and he has to learn why we need to connect a display to the processing unit and connect peripherals to do things. His friends own a tablet, a smartphone and a gaming console. You cannot see behind the tech in those, if you don’t want to destroy them and explore hobbit works (on a basic level).
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It's genuinely crazy. I've had to remove viruses from my friends (16 or 17 at the time) and just didn't understand. Why are you allowing things to make admin changes? Or just having to explain the difference to people what a "zip drive" is and a USB drive. As things get more "convenient" tech literacy definitely goes down.
I worked in my university's computer lab and one time I had a girl complain that the computer wasn't allowing her to do something (like download or save a file, this was over a decade ago) and she was frustrated. I asked her to show me what the issue was. She did what she was trying to do, a pop-up appeared and without reading it she clicked "no" and then proceeded to bitch about it not working. I did it again and the pop-up was asking for permission but she kept denying it, and then complaining that it didn't work 🤦♂️
Though I do see that these two have the opposite problems. One clicks yes without understanding, the other clicks no without understanding.
Though I will say I wish the admin access requests had more information about what the app wants to do with that admin access. And that programs that request admin access for things they don't really need it for were generally treated with disdain.
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We started with Boomers etc who never used tech so had no idea what to do. Then a couple generations of people having to learn tech to use it. Now we are at the point where it’s so easy to use that people can use without ever having to learn about it.
My toaster now gets regular updates and needs constant internet access
My oven asked me to allow cookies 🍪🍪🍪
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People forget, my ex sold her laptop on eBay, but forgot to wipe it and it had a bunch of nudes she had sent me over the years on it. After she realized what she did she told him to wipe the computer because she forgot to 🤦♂️ this was like a decade ago before BitLocker/encryption was standard on most laptops. The dude definitely saw her naked.
I had a friend leave her laptop with me for some maintenance. I think it was probably a reformat or something? I return her laptop, and she asks "have you seen my photos in folder X on the desktop?". I responded "no, why would I". She went "oh, such a shame" and made a "cartoonish" pouty face. From the conversation that followed, they were "raunchy".
Like, bruh, I won't be looking into your data. Want me to see something, send it to me straight, don't expect me to snoop around lol
Yeah. We're stupid. Title the folder "/c/Maalus look here" and we might
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I worked for sprint in a retail store for 3 years, and the number of people that handed me their phones with their own nudes as the backgrounds was shocking.
That's suspicious.
I have a theory...
Are you sure they weren't hitting on you, placing nudes on the background and handing you their phone so they knew you had access to their phone number (during the transfer) so they were willing to pay the price of switching phone to get a callback?
I seriously can't think of another reason than that to put nudes as a freaking background...
They could just be an exhibitionist. Self absorbed is also a possibility. Or both!
I was pretty oblivious at the time so it’s possible. But I don’t think so.
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So what do you do if you literally cant wipe the phone I.e broken screen? Just never have anything there to begin with?
If it's just a broken screen, Google your way in learning how to repair it yourself.
Or, find a shop that will repair it in front of you the whole time. Pay extra if need be
Or, if the material is too sensitive and the above options aren't viable:
- accept the loss and destroy the phone. Or,
- accept that whatever is in there will be viewed
The good thing with a problem like this is that your options are limited. So there's not a whole hell of a lot of decision tree making you need to do.
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Phones these days are encrypted. If you ever set up a pin/password to unlock your phone, that means it's encrypted. Just make sure your phone is powered off or restarted (or battery drained, if the off button isn't working), before you drop it off at the repair shop.
No one can access your files in this state - not even the manufacturer (unless there's backdoor, but that's a different topic - but even then, there are many "secure folder" type apps you could use to encrypt sensitive data).
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Remote wipes are possible. Log into your Apple/Google account, figure out how to find your device, then perform a remote wipe.
Assuming the device is powered on and can connect to a network to recieve the instruction.
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"But 3rd party repair people will install TikTok on your phone if you trust them"
Are there people out there who are not factory resetting their phones before they trade them in?
...what?
There are people out there that don't know where the settings on their phone are
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I wouldn't doubt that 75% or more of people don't. Back before encryption was standard on Windows laptops my ex sold her laptop on eBay and forgot to wipe it, it had a bunch of nudes on it that she sent me over the years. Instead of just assuming the person would wipe it she messaged them and told them to wipe it because she had forgotten to and asked them to please not look at the contents of the drive 🤦♂️🤦♂️
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Two really dumb people and Tmobile is going to pay. Also, never trade in your phone. I keep the previous generation as a backup in case I lose or break it, and I take a hammer to the older ones on rotation.
By the time I'm ready to part with a phone, they offer peanuts for the trade in. I might as well keep it and do something else with it
Actually the last few times, Verizon has called me to upgrade for little or no money, sometimes paying more for my old phone than I did when it was new. I asked once why they do it, and it is some sort of loyalty program.
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Sometimes they offer crazy promotions. Verizon had a any pixel for a pixel 7 deal. My boss traded in a pixel 1 for like $500 off a 7.
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you can run octoprint on old phones, that's pretty fun.
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I hope you remove the batteries first before going at it with the hammer, or else you're going to be breathing in some really nasty fumes.
Plus damaging the battery could cause it to ignite anywhere between an hour to several days after it takes damage.
And unless you actually destroy the storage, you are in the exact same situation. Also, I assume someone taking a hammer to a device is not recycling it properly.
Phones have a factory reset for a reason
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