this post was submitted on 07 Nov 2024
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There are dozens of us (working for MSPs because in house doesn't pay as well and companies are cheap and want to outsource that cost center)!
I switched from an MSP to a unionized in-house position, doubled my salary and my days of paid time off.
I worked for a classic MSP a while back, barely lasted 3 months. Such a toxic environment, tons of pressure to spread yourself thinner and thinner.
It was one of those places where you were expected to be there an hour early, stay an hour late, and work through your lunch.
Even though that's illegal, it was never explicit, just one of those, wink wink type things. But the workload was always so heavy, you couldn't stay on top of everything unless you were working 50+ hours a week.
And of course, all salary, no overtime or double time for weekend work.
I do internal IT now, much better. Trying to get my own one-person shop going to eventually be fully self-employed. Actually, it would be really cool to become a worker-owned co-op, but that's still a faint dream.
I just accepted a job with a small MSP starting early next year. I kept a close ear out during the interview for signs of the classic MSP hell stuff that would chew through techs but it does look like I got a good one (small 8 or so man shop) but check in in about 3 months and we'll see how I'm feeling haha
My longer term plan is to use this as a stepping stone to then move onto being in-house then figuring out my exit strategy before burnout takes me, which I'm thinking I'll either be aiming to move into IT management or possibly moving into a business analytics or cloud administration type role. Technical sales probably wouldn't be too bad either.