this post was submitted on 07 Nov 2024
568 points (98.0% liked)
Technology
59378 readers
3617 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I worked for a classic MSP a while back, barely lasted 3 months. Such a toxic environment, tons of pressure to spread yourself thinner and thinner.
It was one of those places where you were expected to be there an hour early, stay an hour late, and work through your lunch.
Even though that's illegal, it was never explicit, just one of those, wink wink type things. But the workload was always so heavy, you couldn't stay on top of everything unless you were working 50+ hours a week.
And of course, all salary, no overtime or double time for weekend work.
I do internal IT now, much better. Trying to get my own one-person shop going to eventually be fully self-employed. Actually, it would be really cool to become a worker-owned co-op, but that's still a faint dream.
Currently in an MSP. It's all on the company culture as to if it's shit or not. We're fully wfh with no plans to move back to the office.
Overtime is never forced. If we have to work through lunch because all hell is breaking loose, we're practically encouraged to leave an hour early unless the CEO is allowing ot and we want it. No pressure either direction.
If users are rude or generally hard to deal with, manager has our back in dealing with them.
Pay isn't top dollar but there's trade-offs
€ or good team, right?
I just accepted a job with a small MSP starting early next year. I kept a close ear out during the interview for signs of the classic MSP hell stuff that would chew through techs but it does look like I got a good one (small 8 or so man shop) but check in in about 3 months and we'll see how I'm feeling haha
My longer term plan is to use this as a stepping stone to then move onto being in-house then figuring out my exit strategy before burnout takes me, which I'm thinking I'll either be aiming to move into IT management or possibly moving into a business analytics or cloud administration type role. Technical sales probably wouldn't be too bad either.