this post was submitted on 27 May 2024
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[–] [email protected] 1 points 5 months ago* (last edited 5 months ago) (2 children)

Mine died 9 months out of warranty, last week they told me over the phone that apparently the firmware got corrupted and they have to reprogram it, and it will cost $120 USD + tax + shipping (+ import fees of course). I haven't heard anything else yet. I sent it off for RMA back on May 7, so it's been a little while lol

[–] [email protected] 1 points 5 months ago (1 children)

What were the symptoms? Firmware corrupted? As in BIOS/UEFI? Did this happen randomly?

[–] [email protected] 1 points 5 months ago* (last edited 5 months ago)

The symptoms were the internal display went black after an automatic firmware update (you can't disable firmware updates, they happen automatically) and never came on again, and then external display also went black after working only once. The device would power on, you would hear the fans running, but there was no display and no startup chime.