SLA? If that means something like "service level agreement" (I don't know, you didn't specify, I'm guessing) then I can still find examples where it falls well below what I would expect from a public service such that if there was an agreement in place that I would definitely be opposed to it as a tax payer.
And if X isn’t viable there are other platforms that are.
I mean yes obviously, there are much more viable platforms like Mastodon, or even a self-hosted website.
Is it not disgraceful that you have to use a trick so some third party company doesn't install software you don't want on your hardware? I think that's appalling!