what's oracle?
this post was submitted on 01 Feb 2025
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My much brainier than me friend was telling me about the courses he was taking to apply to Oracle. I had to break it to him how far down they've fallen, and not to expect anything working for them. He's smart, but not in the right social channels like the Fediverse to see what the real people are saying.
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I am moderately surprised that this didn’t have anything to do with Trump or Elon Musk. I was pretty curious what activist organization Erik Uden ran. But, the punchline wasn’t that, and was in the Mastodon replies.
Interestingly, two days before Oracle deleted my account and all servers associated with it, I publicly criticized Oracle's CEO in a viral post for promising dystopian AI surveillance technology to his investors.
https://mastodon.de/@ErikUden/113879369270806353
What a weird coincidence
Sounds about right for Oracle. I worked for a company that got bought by Oracle, and the support ticketing system we used was owned by Salesforce. Now, Larry Ellison hates Salesforce. So everyone was told to eliminate use of all Salesforce software.
Only problem was the Oracle software they wanted me to switch to - Service Center - was terrible. It was designed for massive call centers, not my team of five. It had almost zero automation, and the UX was circa 1985.
So I had a meeting with the Service Center team to go over my concerns. One feature I needed was an autocomplete field for ticket macros. This let us quickly process messages in our workflow. And it was just an autocomplete field, something I'd built myself dozens of times.
The Service Center folks acted like they'd never seen anything like that. They said it would take a year to add that feature to their product, but management still said I had to switch. So my boss, who had my back, got it thrown up the chain of command at Oracle. And then again. And again.
After a year and a half of this, averaging about a meeting a quarter, I finally got on the phone with an EVP who asked a very good question: "How much is this costing us per year?"
"$5,000" I said
"Why are you wasting my time with this?" she said
"Good question" I said.
I ended up getting to keep my ticketing software. I don't know if Service Center has autocomplete fields yet.
What a weird coincidence
There's a really good chance it IS coincidence. Oracle Cloud has a history of straight up deleting "always free" tier VMs and data in Oracle Cloud. This has been going on for years.
Does that include permabanning the users too?
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What a weird coincidence
Those coincidences are going to keep happening unless you start Mario Brothering CEOs
Larry Ellison being a contentious, petty cunt? Must be a day ending in y.
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This is exactly why you don't use anything from Oracle, especially free stuff like OCP. If you think you're not going to regret it eventually, you're fucking wrong.
Honestly it's so annoying we just can't natively crossposting from mastodon and we have to keep using screenshots.
Would be cool if there was a way to basically display a toot with mastadon-like formatting simply by linking it in Lemmy. Since it's all in the Fediverse it could even display the live number of likes, boosts, etc. and provide an easy link to the toot author's profile
Sounds like a fantastic feature to add in. Linking the feds together to promote useage.
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Could someone reply with tagging the community?
Sadly no. Replies don't open new posts
And even if they did, you can't reply from Lemmy. You can't even load the post from Lemmy. You'd need to use something that actually interface with Mastodon posts.
Would be cool if fediverse instances auto created a "Fediverse" topic/thread/etc that was only dedicated to federating ActivityPub things from other services.
Like I'd love to go to c/Fediverse or even something like c/Mastodon and c/Loops and whatnot to get some more content from within Lemmy
Edit: maybe f/Mastodon or ap/Mastodon for "Fediverse/ActivityPub" to differentiate them from the user made communities?
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Could a mbin user?
I'm not a fan of victim blaming but who the heck thought it was a good idea to use Oracle to begin with??!??
I use oracle always free server. It's actually some generous resources.... but yeah, It's oracle. I intentionally have a backup script run regularly for precisely this case. It's saved me $1200 in costs* so far so I'll keep freeloading until they screw me over
*based on what i was paying previously at another cloud service
I have a very small wiki hosted on OCP. Good thing I have kept text backups of all the articles.
tbf i had the same happening with pinterest, and somebody else had it with microsoft.
Amazing. Those companies have been widely renowned for their amazing customer service, too.