this post was submitted on 02 May 2024
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My parents raised me to always say "yes sir" and "no ma'am", and I automatically say it to service workers and just about anyone with whom I'm not close that I interact with. I noticed recently that I had misgendered a cashier when saying something like "no thank you, ma'am" based on their appearing AFAB, but on a future visit to the store they had added their pronouns (they) to their name tag. I would feel bad if their interaction with me was something they will remember when feeling down. This particular person has a fairly androgynous haircut/look and wears a store uniform, so there's no gender clue there.

I am thinking I need to just stop saying "sir" and "ma'am" altogether, but I like the politeness and I don't know how I would replace it in a gender-neutral way. Is there anything better than just dropping it entirely?

For background I'm a millennial and more than happy to use people's correct pronouns if I know them!

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[–] [email protected] 57 points 6 months ago (1 children)

Yes please and no thank you

[–] [email protected] 17 points 6 months ago (6 children)

I do that too, of course, but "sir" and "ma'am" are a bit more formally polite by showing deference.

[–] [email protected] 40 points 6 months ago

Stop showing deference. No gods, no masters!

[–] [email protected] 22 points 6 months ago (1 children)

[preface: I got mad respect for you for wanting to find a solution here that works for everyone. Top-shelf stuff right there. The following is adding detail and not to berate you and I want to make sure that’s out there.]

People really don’t mind either way. The bar is on the floor with how conservatives are acting these days so simply respecting their pronouns will let them feel so much more human.

There are two kinds of respect I’ve experienced: the first is simply treating others kindly, fairly, and with patience and consideration. The second “formal politeness” is more often demanded than earned and it’s always based on stuff like “I’m older than you” because they don’t have anything else going for them. That deference is meant to make anyone who doesn’t treat them as special out to be “impolite” so they don’t need to back-up their decisions.

Most decent people don’t want the second kind of respect. I know for me it makes me feel icky thinking that someone has muted themselves because they’re afraid of making me angry. Mind you I don’t think poorly of anyone who says it, ever, because they’re just doing what they were taught and trying to be polite.

[–] [email protected] 9 points 6 months ago (3 children)

Most decent people don’t want the second kind of respect. I know for me it makes me feel icky thinking that someone has muted themselves because they’re afraid of making me angry. Mind you I don’t think poorly of anyone who says it, ever, because they’re just doing what they were taught and trying to be polite.

Strong agree. I do not want to be shown deference if I’m not in an explicit position of authority and I do now want to shown respect if I haven’t earned it. (I also resent being asked to show deference or respect when it isn’t merited.) General politeness, like please and thank you, goes a long way toward demonstrating that you respect the person as an equal, which feels much more respectful to me than imposing some kind of arbitrary implied hierarchy of unearned respect between strangers.

[–] [email protected] 5 points 6 months ago (1 children)

unearned respect

I suspect this here is where the break is. I don't think respect needs to be earned, I think all humans, all creatures, all things are worthy of respect by default. Sure, you can lose respect, but the default interaction with a stranger should be a respectful one.

[–] [email protected] 7 points 6 months ago

I actually totally agree. All people should begin worthy of our respect simply because we are humans, and our language should reflect that. Where the break is for me is that (again, for me) honorifics and similar terms imply hierarchical respect or deference, and that’s where the “earned respect” comes in. My respect for you as an equal is yours to lose; my respect for you as superior is yours to earn. In my language community, regular old please and thank you communicate the first kind, while honorifics convey the second.

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[–] [email protected] 7 points 6 months ago (2 children)

I wouldn't say "deference" accurately describes my intent when using the terms, but my usage is probably a bit atypical.

I use them in much the same manner as a judge would use them when addressing a litigant, or a teacher might use them when addressing a student: to indicate a respectful and welcoming mentality, but without inviting familiarity. When I am happy you are here right now, but I don't particularly want to be your friend.

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[–] [email protected] 31 points 6 months ago (1 children)
[–] [email protected] 11 points 6 months ago

I could do that!

[–] [email protected] 30 points 6 months ago (1 children)

I'd say change as you like, but an accidental misgender is not an offensive action, unto itself. As in, we should hope to not do it, but done accidentally is not malice.

Again, we can hope to do a whole lot better than just-above-malice, but you shouldn't feel guilt.

[–] [email protected] 10 points 6 months ago (1 children)
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[–] [email protected] 28 points 6 months ago (8 children)

It would be nice if we could get a consensus gender neutral formal honorific. But it's pulling teeth to get everyone on board with polite respect in using gender neutral pronouns at all. People be trippin.

Formal honorifics are important. They're about giving verbal respect until familiarity builds enough to bypass the barrier of the unknown.

Yeah, the origins of honorifics were bound into classist malarkey, but they haven't stayed there. Once we got to the point where folks were ma'aming and sirring everyone, it became something useful. A way of navigating the complex layers of social interaction, and generating a gradual path from stranger to friend.

Sir and ma'am are equalizers when used broadly. They set everyone respected individual by default. I would love a third, or even more, term/terms to be added to that for our neighbors that don't fit the binary.

Good honorifics are the foundation of maintaining good behavior towards everyone

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[–] [email protected] 27 points 6 months ago (3 children)

I think just go the Invader Zim route and infer honorifics by height.

"Yes, my tallest" and "forgive me, my tallest" should cover you in most yes/no situations.

And if they're not taller than you? Well then they're less intelligent, so you can turn up your nose in scorn and look over heads until they go away.

I learned a lot of about social interaction from that show.

[–] [email protected] 6 points 6 months ago* (last edited 6 months ago) (4 children)

Funny, but problematic. I know it's a joke.

I like the idea to use unexpected cumpliment, as "my connoisseur", "my most esteemed", "my commander", "my captain", "my sibling", "my comrade", "boss", "friend", or something.

Pointing at physical characteristics? Not as amazing.

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[–] [email protected] 25 points 6 months ago (2 children)

I don’t know where you grew up, but this sounds like “southern hospitality.” I’m a gen-x New Englander, and it always creeped me out because I suspected it originated from slavery, and it seems I was right: https://en.wikipedia.org/wiki/Southern_hospitality

[–] [email protected] 9 points 6 months ago

Sir and ma'am are so far divorced from any of that as to be absurd.

Nor is polite formality a purely southern thing at all. People up north used to teach their kids to sir and ma'am their teachers too.

[–] [email protected] 6 points 6 months ago (1 children)

I can relate! Thank you for helping put a reason behind the ick I was instinctively feeling!!

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[–] [email protected] 22 points 6 months ago* (last edited 6 months ago) (1 children)

Don’t worry about it.

When someone corrects you, refer to them as they’ve asked you to and if they haven’t or weren’t clear, ask them how they’d like to be called.

E: In my experience it speaks more powerfully when you can be wrong, apologize and correct the mistake with understanding and grace than when you just drill the agender language till its rote.

No one identifies as chief or boss.

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[–] [email protected] 21 points 6 months ago (1 children)

Appreciate the recognition on your part!

My wife actually called me out on my one worded answers, as the way I say it (my tone of voice), it comes off very unfriendly or cold.

Before --

"Do you want more water?"

Me: "Yep." (Cold silence.)

Now --

"Do you want more water?"

Me: "Yes please! Thank you so much."


I absolutely noticed a difference by just adding more words makes me come off less hostile and more polite.

[–] [email protected] 6 points 6 months ago

That's great. I recognize that folks with whom I interact at their work are often treated indifferently at best, and I like to make their day a little better if I can.

[–] [email protected] 21 points 6 months ago (1 children)

I'll often just go for a "thank you kindly!". It has the same flow.

[–] [email protected] 6 points 6 months ago

That IS pretty good...

[–] [email protected] 18 points 6 months ago (1 children)

Please and thank yous are enough to be polite to strangers.

[–] [email protected] 6 points 6 months ago

"Good morning/day/evening" or something similar always seemed to be appreciated and "Have a nice/great day/week/weekend/..." works quite well in most situations where you or other people are leaving too.

[–] [email protected] 17 points 6 months ago (2 children)

I'm often on the opposite side of your cashier experience.

For me personally, I appreciate the polite gesture and understand the automatic nature it can be for some, especially southerners. So unless I can tell that I'm being "sir'd" with someone who has clocked me and wants to show their smoothbrain, then I don't care much.

That said, I like the general idea of treating everyone with a nonconfrontational politeness, so I've been replacing formal pronouns with chief, coach, Bud, comrade, etc. Its ended up being even more disarming for most, and has a nice side effect of reducing the amount that I get misgendered.

Hope it helps, Have a great day chief!

[–] [email protected] 6 points 6 months ago

It does, thanks Bud!

[–] [email protected] 5 points 6 months ago

Thanks, boss.

[–] [email protected] 14 points 6 months ago (9 children)

I'm from NZ so my go to is "mate" but having lived in the UK and Ireland for nearly ten years, holy crap do they have you covered with many fantastic options...

Darling - this is what old ladies at my local supermarket checkout prefer in East London. Dear - similar to above it is probably supposed to be said to someone younger than you Love - pronounced "Luv" is all England I think Boss - (or Bossman - but not relevant here) is a widespread London one. Duck - Often used in the Midlands, particularly around Derbyshire and Nottinghamshire. Pet - the North East, such as in Newcastle. My lover - the South West, particularly in Bristol and surrounding areas. Gaffer - maybe Irish?

The more obviously gendered ones are actually extensive too like Hen, Babs, Babes, Son, Chick, Flower, Laddie, Lassie, Bonnie, Doll.

Honourable mention for Twat - when you don't want to be polite.

People who grew up here will have even more. To them I say, have I passed the Home Office "Life in the UK" test now?

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[–] [email protected] 13 points 6 months ago (1 children)

An enby I encountered a fair bit back home would call everyone friend, and I might refer to people as folks. I am lucky I'm Australian, so mate also works.

[–] [email protected] 10 points 6 months ago* (last edited 6 months ago)

Friend is good, but I'd feel a bit like I was in a cult, I think.

"Thanks, friend. By the way, you know who else is your friend? The Flying Spaghetti Monster. Let me tell you all about it."

[–] [email protected] 13 points 6 months ago (1 children)

I wouldn't worry too much about it. Strangers shouldn't expect you to know everything about them.

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[–] [email protected] 11 points 6 months ago

try talking to them as people, not service workers – friendly, sympathetic, understanding go much further than politeness (and, as a side note, pronouns don’t come up nearly as often when you’re talking with people rather than to people) – “Hello”, “Thank you”, “Yes, please”, “No, thanks”, “Sounds good”, “Sorry, but nope”, “Not today”, …

[–] [email protected] 11 points 6 months ago

First things first, if you're still troubled by that one particular interaction try to address and apologise it as soon as you have a good opportunity. Not any opportunity, a good one.

I can't comment on the root of your question, since that culture of your is very different from mine.

[–] [email protected] 10 points 6 months ago* (last edited 6 months ago) (2 children)

I'd drop it altogether, but maybe replace with "friend" as a midway point where you feel the need?

[–] [email protected] 15 points 6 months ago

“Hail and well met, comrade!”

[–] [email protected] 8 points 6 months ago (1 children)

Or just call everyone dude.

[–] [email protected] 7 points 6 months ago

The dude abides

[–] [email protected] 9 points 6 months ago

Just drop the pronouns. Super easy, doesn’t change based on who your are speaking to, and just saying Thanks or Thank You is 1000x better than your average retail customer.

[–] [email protected] 9 points 6 months ago

Yes, please and No, thank you do me fine

[–] [email protected] 7 points 6 months ago (3 children)

I see a lot of unhelpful comments so far, so just let me say that I get where you're coming from and am also seeking a good option.

In informal situations, I use "cousin" or "neighbor"; at work with patrons I use "sir" or "miss" if I think I can guess the gender and "my friend" if I'm unsure. ("Miss" instead of "ma'am" or "madam" because apparently Easterners have a weird age connotation with those terms that I honestly don't fully understand.) I also use "friends" for a mixed group. But I've got nothing for a formal situation such as addressing a stranger on the street.

For those telling OP –and by extension, my Midwestern self– that just saying "excuse me" or "thank you" is fine... respectfully, no. That doesn't address the person. I get that manners vary by region, but it doesn't help us to be polite in an ungendered way in the regions we are.

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[–] [email protected] 6 points 6 months ago* (last edited 6 months ago) (4 children)

Fwiw, nothing to do with gender but I hate being addressed as sir/ma'am, especially by people I don't know. It's unnecessarily formal and I know most people think it's a respectfl thing but to me it's somewhat insulting and makes me uncomfortable. Thank you is plenty.

[–] [email protected] 6 points 6 months ago (2 children)

I feel this way too. I know nearly who calls me ma’am is intending to be courteous and I don’t hold it against them. That said, knowing they are well intended doesn’t make me less uncomfortable.

Also the idea of sir being the term of respect for all men and even boys but ma’am being for “older” women adds some baked in unavoidable sexism, no matters how genuinely-not-actually-sexiest the speaker is. There are just necessary built in assumptions about the addressee when you have to choose between ma’am and miss (or similar). The implication is that societal value of women, and not men, is age-determined. The former often makes a woman feel undesirably old and the latter often makes her feel infantalized. It’s the same as the Mr./Mrs./Miss situation, where moving just to Mr. and Ms. alleviates that tension a bit. No clear answer for sir and ma’am honorifics though.

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[–] [email protected] 6 points 6 months ago (1 children)

Working at a gas station, most of the truckers that came in would call me "boss" or "chief" which I thought was funny. Like "thanks boss" or "how's it going chief". Not sure its for everyone but its certainly neutral in my eyes.

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[–] [email protected] 6 points 6 months ago (3 children)

When I don't know which to use I will fall back on the old Aussie "mate" title.

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