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You literally turn your head to the side and drop the drops in your ear. You don't need a second person.
A long bendy straw would require you to squeeze the liquid from the bottle all the way along the straw until the end point. That would mean a larger bottle with a larger amount of liquid for you to be able to squeeze it along the whole length.
The problem isn't the drops not going into your ear, it's the fact they specifically instruct you to put in two drops, no more and no less, and it's hard to see how many drops you're putting in when the vial's method of secreting the drops is squeezing the container.