this post was submitted on 04 Dec 2023
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Centrelink should consider waiving 100,000 debts that may be unlawful, ombudsman report finds (www.theguardian.com)
submitted 11 months ago by [email protected] to c/[email protected]
13 comments fedilink hide all child comments
 

Watchdog says Services Australia and the Department of Social Services ‘did not act promptly’ to address the issue and calls on agencies to apologise

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[–] [email protected] 3 points 11 months ago (2 children)

Just assume they all are - I'd be willing to bet it would be the cheaper option than paying staff to sift through the reports then refunding the legit ones.

Burn it all down and start fresh.

[–] [email protected] 2 points 11 months ago

Oh, we can't do that - let's spend 100 million making sure we don't pay anyone a dollar more than we have to. You know, to cut costs.

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago)

Yep I agree. And I expect that's what will happen... but the sensible thing isn't to just make an arbitrary decision, they need to get this right and seek advice — preferably external advice, since the department itself is dysfunctional and that's what they've done.