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Centrelink should consider waiving 100,000 debts that may be unlawful, ombudsman report finds
(www.theguardian.com)
this post was submitted on 04 Dec 2023
45 points (100.0% liked)
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The problem is they don't know which ones are unlawful.
Just assume they all are - I'd be willing to bet it would be the cheaper option than paying staff to sift through the reports then refunding the legit ones.
Burn it all down and start fresh.
Oh, we can't do that - let's spend 100 million making sure we don't pay anyone a dollar more than we have to. You know, to cut costs.
Yep I agree. And I expect that's what will happen... but the sensible thing isn't to just make an arbitrary decision, they need to get this right and seek advice — preferably external advice, since the department itself is dysfunctional and that's what they've done.
Ah. Okay... Gotcha