this post was submitted on 02 Dec 2023
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What companies will you never give another dollar to?

What happened that put them on your blacklist?

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[–] [email protected] 2 points 11 months ago (1 children)

Caledonian Sleeper who carefully wriggled out of paying a refund on a booking cancelled by the March 2020 C***d lockdown.

[–] [email protected] 2 points 11 months ago (1 children)

Credit card chargeback. The services you paid for were not rendered.

[–] [email protected] 1 points 11 months ago

They ran the train but lockdown started the next day so my 8 day trip was off. Then they said you couldn't get a refund on advanced tickets but could rebook later (at extra cost) up to a certain date but who knew when lockdown would end? I wouldn't have been able to get more leave anyway. Then they said a few days later that advance ticket refund would be given but when I applied they said "Too late, it's after the date you were due to travel". Every other company I'd booked with gave refunds even those bookings that were non-refundable. It looks like Caledonian Sleeper's days might be numbered anyway. Oh dear. How sad. Never mind.