this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 20 hours ago by [email protected] to c/[email protected]
163 comments fedilink hide all child comments
 

A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] [email protected] 5 points 8 hours ago* (last edited 8 hours ago) (2 children)

Profit potential. Think of AI as one big data collector to sell you shit. It is significantly better at learning things about you than any metadata or cookies ever could.

If you think of this AI push as "trying to make a better product" it will not make much sense. If you think of the AI push as "how do I collect more data on all my users and better directly influence their choices" it makes a lot more sense.

[–] [email protected] 1 points 4 hours ago

I don't think the LLM spouting nonsense responses part actively contributes to collecting and learning about user data much. Regular search queries and other behaviors (click tracking etc) already do this well enough and have most likely been using loads of machine learning for many years now

[–] [email protected] 3 points 7 hours ago

Well, that's depressing. Where's my Star Trek future?