this post was submitted on 22 Oct 2024
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The bottom of the article links to the history (individual features) of other IM programs from that era as well like ICQ and Yahoo Messenger.

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[–] [email protected] 8 points 2 months ago

The article touches on that

The advent of social media and mobile devices couldn't be ignored either. These technologies were enabling new ways for people to stay in touch with friends and family that didn't involve a traditional computer.