this post was submitted on 19 Jul 2024
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Crowdstrike is not a monopoly. The problem here was having a single point of failure, using a piece of software that can access the kernel and autoupdate running on every machine in the organization.
At the very least, you should stagger updates. Any change done to a business critical server should be validated first. Automatic updates are a bad idea.
Obviously, crowdstrike messed up, but so did IT departments in every organization that allowed this to happen.
You wildly underestimate most corporate IT security's obsession with pushing updates to products like this as soon as they release. They also often have the power to make such nonsense the law of the land, regardless of what best practices dictate. Maybe this incident will shed some light on how bad of an idea auto updates are and get C-levels to do something about it, but even if they do, it'll only last until the next time someone gets compromised by a flaw that was fixed in a dot-release
Monopolies aren't absolute, ever, but having nearly 25% market share is a problem, and is a sign of an oligopoly. Crowdstrike has outsized power and has posted article after article boasting of its dominant market position for many years running.
I think monopoly-like conditions have become so normalised that people don't even recognise them for what they are.