this post was submitted on 17 May 2024
1029 points (97.4% liked)
Funny
6820 readers
461 users here now
General rules:
- Be kind.
- All posts must make an attempt to be funny.
- Obey the general sh.itjust.works instance rules.
- No politics or political figures. There are plenty of other politics communities to choose from.
- Don't post anything grotesque or potentially illegal. Examples include pornography, gore, animal cruelty, inappropriate jokes involving kids, etc.
Exceptions may be made at the discretion of the mods.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I used to work in a 3rd line tech support. Whenever we got escalations from tier 2 I'd read their notes and then start from the beginning. More often than not they would say they have checked something and not found the fault when indeed that was the fault.