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Depending on the situation. Simplified, obviously:
If I can actively do something about it immediately or soon enough “, you know, you can do it and it will really help you”.
If it is more on emotional basis “, I love you / you are important / I know it hurts / I understand — what would you like to do?” saying this type of stuff often and since I can remember, made me respond automatically, whether it is something simple like “I would really like to have an almond ice cream today” or “I am watching the movie tonight / going for a walk” etc or more advanced like “I will do X, Y and Z — in this order”. Having a self-checkup as a tool is really helpful.
If it is a more complex situation — firstly comes a quick energy level check, followed by looking for the simplest part of the problem as a hook to get the ball rolling or a solid rest (passive or active) to restart the system.
If it is a really overwhelming / prolonged thing, any form of contact / consultation, either with partner, family, friend or a professional.