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Ouch.
How many of those were Karens expecting this to be your job? Just curious, it's one thing to help clueless people, another to help clueless and entitled ones. (At least the friend that I mentioned is a bro. A dumbarse when it comes to this stuff, but still a bro.)
There were plenty of Karens, but I only went the extra mile of setting things up for friendly people.
Just a heads up, if seemingly simple things can only be fixed by going away and calling someone else, there's a good chance you could have been nicer.
Of course, sometimes that is the only way.