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Nothing I said was critical of anyone, any set of skills, any profession. I'm glad that you have specialist skills, everyone does because no-one can know everything
I was responding to a particular question about technology, and how non-techies approach it. I explained in another comment that this complexity in technology is fundamentally different from many other fields of everyday experience
If the industrial fan stops working, they call you, and somewhere between the power point and the air they want to move is the problem you can fix and diagnose
If someone can't see their cat photos, it could be anywhere from their device to their network, their ISP to the server, the programs on that server, the other server that holds the photos... Like with the fan they know the power is generally ok because the lights didn't go out, but from that point you actually need some conceptual model of the complexity to even know who to call