this post was submitted on 08 Jan 2024
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Next version will make the current generation cease working, even though there's nothing wrong with the hardware
Isn't apple quite good at supporting old products?
100%
Aside from that iPhone 6s batterygate issue back in 2017, they’ve generally been one of the best companies at keeping old hardware running.
Yes, vastly better on the average compared to PC makers and other phone makers. Having worked at an Apple Store once upon a time, we were happy to help the technically-savvy keep ancient stuff working if they had a need, but no way would we take the time to help a typical tech-phobe granny get one last year out of unsupported hardware. Granny gets a new mac that ‘just works’! It’s just basic business, a different solution might work better for different customers.
I literally just helped my friends pick out a new Mac to replace their old one. Their reason? The decade old computer finally stopped getting software updates.
It makes sense to dump on Apple for being pricy, a walled garden, or being crappy with right to repair, but longevity / software support? Come on. They famously provide software updates for a long ass time.
Yeah, my old iPad Air 2 finally stopped receiving updates sometime this year. It’s like a decade old by now. There’s a lot of things to criticize from Apple, but legacy support isn’t one of them.
Of all the things to criticise Apple on (and boy are there a lot of those), software support isn't one of them, particularly in their mobile division.
I think the rub is how they're happy to obsolete hardware and make customers re-buy accessories. That's tenuous here for sure.
As I understood it, removing the headphone jack was supposed to allow for higher water resistance. I don’t know if that is completely accurate, but that was part of the pitch at the time, and seeing how other manufacturers followed suit, it seems like there must have been some design benefit to it. I get the annoyance, but at least there is some logic other than money grubbing at play.
And the switch to USB-C was to comply with the evolving laws in Europe—can’t really blame Apple for that, and the move was probably good in the long run.
Apple isn’t perfect, but your complaints here are a bit off base.
Unfortunately, criticizing Apple's hardware support is only fine when someone else does it.