Agreed, I happened to just make this mockup chronicling my journey through screen sizes. I loved the HTC One m7, the pixel 2 despite being a bit larger was still comfortable because it still has a "chin" at the bottom. I thought going to the pixel 5 would be fine and I chose it because it's within ~1mm of the same body dimensions, but I forgot to account for the screen going all the way to the top/bottom - trying to press the back button at the bottom of the screen with 1 hand is so much more of a stretch and it sometimes makes my hand sore. Given that I've had the P5 for a while and my hand still hasn't adjusted I just can't go to a bigger phone, especially since the P5's ~~increased height over the 2~~ lower screen bottom compared to the P2 makes it want to flip backwards out of my hand when I'm trying to reach down to the back button. At a minimum I need my next phone to be same or smaller than the P5.
(Comparison: https://i.imgur.com/gAc306o.png )
That said, I get that FP wants to make a repairable phone that appeals to the masses, and it might hurt that mission to cater to a specific crowd instead of competing with the veritable hand-tablets that other companies are producing. I just hope that they grow large enough to be able to make a "Luddite" version though with a non-cramp-inducing size and a headphone jack. I don't care either way about headphone jacks but I feel like there's a lot of overlap between the crowds that want smaller phones and people who want headphone jacks.
Maybe they downloaded the zip and then immediately tried to open it in a specific program through the open dialog giving them an error. I see similar mistakes with my parents - they have no concept of where files are, it's just "on the computer" because they rely so heavily on "smart" file picker dialogs that show you everything recent or by a file type no matter where it's actually located.