AdvicePleaseThankyou

Faster does appeal, I'll give it a look, thanks!

Kdenlive looks entirely too overwhelming for me lol, but openshot looks perfect! Thank you!

Wanna switch phones? lol

You're right, what my brain saw was

The default setting is now the desktop version

what it actually said was:

Firefox and Opera both allow you to view desktop sites in the same way as Chrome. Find the website you wish to visit and open the required app. From the menu on the top right corner, tap the three dots to request a desktop site on Android.
The default setting is now the desktop version. If you wish to change it, just reverse the steps above.

So ignore that part lol

It still implies that once I've switched it on, it should stay on though, which it isn't, so the question remains

Took me a minute to find, but that's really great info, thanks!

I've already filled a complaint with the ICO since the company continued to refuse to delete my data, so we'll see what they come back with (their own guidelines say something very similar - "they should only ask you for just enough information to be sure you are the right person") if they side with the company I will definitely be quoting these guidelines.

I hit them with the fact that a person controlling the e-mail address can use their ‘Forgot password’ feature to take control over the account and access my sensitive data they’re in possession of or steal my identity using their own services.

this was their excuse to why they won't delete my info without proof of ID.
I told them no, I told them that if my bank or phone provider or online grocer who all have much more important and sensitive info, namely my payment/bank details, can verify me without extra documentation, so can they, they still said no.

So I've filled a complaint with the ICO, there's fuck all else I can do unfortunately..

Yeah, this is how it's always gone for me before, which is why I'm so taken aback by this company's demand..

Which they can by asking me to confirm who I am from the information they already have, the whole point is that they're demanding I provide additional documentation to prove my identity, which is complete overkill* and something that I have never come across, and shouldn't have to comply with.

But either way, if they need my ID before they'll provide my info, asking for it to try and catch them on a mistake only to be met by the same barrier (them demanding ID), it isn't going to work..

*(I can't deal with that document you linked right now, but the relevant governing body here (ICO) say "The organisation might need you to prove your identity. However, they should only ask you for just enough information to be sure you are the right person."

That's just not true, I've put through a ton of requests in the past, for companies that had much more sensitive data (like payment details) and have never been asked for ID.

Thanks for clearing that up, definitely not looking for compensation or anything, just for my request for deletion to be respected, but adding something like that to a complaint would definitely help. Thanks!

Thanks that's more clear, but will they not just ask for an ID again before they'd agree to send that info?

Considering the information I'm asking them to delete, yes.