I realize that I'm an asshole for telling them what to do but here's what they need to do: They should drop all development of their own Android and put significant resources to making their next phone work with GrapheneOS.
this post was submitted on 23 May 2025
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Android
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That'd make them even more of a niche option than right now, since some apps (most notably banking) will just refuse to work.
On the contrary; many people want GrapheneOS but don't want a Google phone.
Define most people
Lemmy isn't exactly a great representation of the general populous
I said many
Many do, and many want something else. Personally the uncertainty around banking apps working is what keeps me away from GrapheneOS.
Well, mine work. I haven't found a single app that doesn't.
And, like I said, that's a niche.
I'd love to use GrapheneOS myself, but unfortunately too many apps I need won't work on it.
I haven't found any apps that don't work with the proper permissions enabled.
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they could probably just extend it with the bits that google requires for corporate approval, and release that as a fork, while still contributing to the development of base graphene os.
I mean they don't need to use plain graphene, a partnership could make things easier for both parties by avoiding needless duplication of efforts.
What most people don't seem to understand is that every Android phone is a Google phone unless you go through the degooglification.
I would (and did) just use Apple phones if it weren't for GrapheneOS.
Most of them work fine. Typically don't have to even enable compatibility mode.
Although Google's new Play Integrity API is breaking more apps every day.
Banking apps generally speaking work, it's the NFC payments via google pay that don't and probably never will.
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That problem with that is the Graphene devs
Probably better to make something for the general population. If nothing else maybe work with Calyx OS or /e/os
Agreed. Graphene is a fantastic product, but the devs are absolutely insufferable.
I'd heard about it as a secure, pro privacy ROM but never used it since it's not available on my current device. But after seeing their attitude on some forums, it honestly put me right off ever wanting to try Graphene OS.
I'm glad it's not just me
Even ignoring that I tried graphene but even as a tech person it was off putting. Calyx in contrast has a nice blend of usability and security imo.
I wanted to like graphene and it's far superior in security but just so much less usable IMO. I'd rather move to a Linux phone at that point.
What do you mean by "much less usable"? It's pretty much AOSP in terms of the UX, for better or worse.
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No, the hardware of Fairphones lacks certain security features.
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That would make their already very expensive phone even more expensive, if it were even possible at all.
they are already actively working with e/OS and iodΓ©OS. Don't know if e/OS already supports Android 15 like iodΓ© does, but they could just focus on that next release...
Have been waiting 50 days so far for a response to my ticket about a basically unusable Fairphone 4. Save to say I will never be buying from them again and actively recommend against doing so.
I would call one week slow already, but almost 2 months with no response yet? How did they even end up in this situation? I can't believe there's a sudden spike in support requests.
I wanted to get an fp5, but all I have heard is fuck up after fuck up from fairphone.
Headphone jack removal, selling shit earbuds with "repairability" that they pull from the market (and support) a year after launch, CEO being an asshole publicly, android auto not working well, months long bad bugs, severe update delays, antennas being pretty bad overall, and now literally nonexistent support.
I almost feel like in 5-10 years it will come out that this whole time they literally have just been lying about their sustainability practices and paying factory workers fair wages just to sell for a higher price.
Damn, that's bad customer service
You have the patience of a saint.
That ticket is never going to get responded to. Make another one, and if they don't answer within 3 days, start blowing up their phones.
I had a similar, but not as bad situation with my power button (it was just stuck sometimes, causing restarts and what not). I regularly waited 2-4 weeks for a reply... So yeah customer service is really bad at the moment... Still love the product, though
Have you tried using the support chat?
At least for me this helped to cut response time for the warranty replacement of a part way down.
It only being open 6 hours a week, and only during working hours makes things a little difficult.
I understand development taking a long time and being unable to commit to timelines.
Handling support tickets is another matter entirely.
This is pretty sad to hear. Fairphone was next on my list of phones to try when my current phone gets too old. With the US boycott, I might have to go back to Samsung, but I hate the bloat.
why would you choose samsung, of all?
If you are looking for a device smaller than 155mm from at least 2023, you can choose between
- Google (subpar hardware)
- Xiaomi (don't allow third-party launchers)
- Motorola Edge 50 Neo (subpar chipset)
- Sony (overpriced)
- Samsung
https://www.gsmarena.com/results.php3?nYearMin=2023&nHeightMax=155&nRamMin=6000&idOS=2
Edit: Xiaomi allows third-party lauchers but blocks gestures navigation.
xiaomi doesn't allow third party launchers anymore?? what a shitty change. since when is that?
also, I would rather have "subpar" hardware and a decent OS than trendy hardware and all the bloat and datamining of the world. but that honestly excludes most phones.
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I've had problems with ghost touches on my fp4. customer service just doesn't respond. I also get weird app crashes. can't recommend the company like this. long term support was the whole point!!
I had ghost touches on my old Motorola. I never could figure out any pattern or cause for the problem. But a restart seemed to resolve it
i have same problem with ghost touch, though it seems it happens only under certain kind of unknown conditions. I think it might have something to do with moisture in air and/or some other unknown thing.
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Using LineageOS on my FP4, so... π€·
I own a FP4 and I've been on Android 15 for a while now, as I run iodΓ©OS ... To me it is astonishing how a thrid party OS can have better support than the first party one π
It does feel counterintuitive but it kinda makes sense since it's probably a small dev team.
The third party OS is being dogfooded and its devs probably use it on a daily basis, making minor improvements, it probably has different people working on a port for their own device, etc.
For a company that's selling products, their time is split between fixing issues in the current OS, and building the next version of the OS for new phones
I was/am definitely considering fairphone as a full european alternative, however it seems they are also plagued by support issues and delays and pixels are still the best way to go, unfortunately.
How often do you really need the support, though? I don't think I've ever needed it in >10 years of owning smart phones. I personally couldn't be happier with the fairphone.
donβt get me wrong. itβs definitely on my top 2 , however getting timely android updates is nice and the improvements are nice to have. You donβt really need them and given current ai centered updates, I canβt say they are that meaningful anymore, however pixels have android 15 and will be getting 16 soon, with that whole DeX thingy, while fairphone is releasing statement about how they will skip 14, so their flagship is still on 13β¦ Not great.
If you're comfortable with Custom ROMs, the Fairphone is still a fantastic alternative
If you're not, then nothing-phone is british
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Imean my fp4 has ubuntu touch on it, still sad to see
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