this post was submitted on 23 Sep 2023
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Hy,

I have the simple dialer and simple contacts pro and the problem is when someone call me, the screen remains off. How to fix it?

Thanks.

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[โ€“] [email protected] 8 points 1 year ago* (last edited 1 year ago) (1 children)

Go to system settings and find this dialer app there. Check if the app have permission to be "displayed above other apps", this should be not in overall permissions list but on app listing in settings itself.

Also check if it's marked as default system dialer, if there is no battery optimalization enabled and if other permissions are in place.

Hope it helps.

[โ€“] [email protected] 1 points 1 year ago

I allowed all permissions and removed battery optimization. It worked. Thanks