this post was submitted on 22 Oct 2023
764 points (96.8% liked)

Technology

59091 readers
4107 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

(page 3) 50 comments
sorted by: hot top controversial new old
[–] [email protected] 5 points 1 year ago (1 children)

I have the same problem with mine. It literally never recognizes the printer wirelessly unless I turn it off and on, unplug, push the wifi button, and cancel and restart the print at least a few times.

I also found out that I'm being charged by the number of pages I print. When I signed up, I was under the impression that I would be charged for the printer ink. Apparently it's $4/month for 20 pages or some shit like that and then $1 per every ten pages after that? How the fuck can they charge per page? Aren't the ink cartridges what run out and need to be repurchased? But even though I get charged every month automatically, whether I use the pages or not, I don't get sent new ink until I request it. Or buy it? And I magically lost some discount I was supposed to get after purchasing through Amazon.

The whole thing has been a shit show. Plus the printer itself is the flimsiest piece of thin plastic that weighs nothing. I hope the FTC sues the shit out of them.

[–] [email protected] 5 points 1 year ago

Why would you give them your bank information? Do they send an attendant to assist for every print?

Buy a printer, buy ink, buy paper. No subscription about it.

[–] [email protected] 5 points 1 year ago

HP = "Have Problems" Stay away from that company's products, that includes everything, not just the printers.

[–] [email protected] 4 points 1 year ago

No. They used to be extremely good

[–] [email protected] 4 points 1 year ago (1 children)

All printers are terrible.

[–] [email protected] 3 points 1 year ago

I worked in a print store and brother those huge xerox machines are no joke. Tens of thousands of pages with minimal maintenance and downtime. Consumer printers are often terrible, especially inkjets, but this just seems like you've never used a nice one before. The problem is most people would rather pay 50 dollars for a really terrible printer to print with it 20 times rather than just order 20 prints from a shop or cough up a couple hundred for a really well made printer, laser or no.

[–] [email protected] 4 points 1 year ago
[–] [email protected] 4 points 1 year ago (1 children)

https://youtu.be/ACX_VfsjkZA https://youtu.be/KGszSj0BLeg (and more)

If you want well articulated rage against the hp machines, do follow Louis Rossmann.

Right to repair matters!

load more comments (1 replies)
[–] [email protected] 3 points 1 year ago (1 children)

I have an old Laserjet 1020 I bought new many years ago. It still works perfectly on windows, but I haven't been able to make it print with any Linux distro, so it sits in the corner with nothing to do :(

[–] [email protected] 3 points 1 year ago (1 children)

Brother? You might want to give it another try

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

Update! I managed to follow instructions and install a proprietary HP Linux driver from their website. It was a bit of a process, but now I can print on my trusty old 1020 again! https://developers.hp.com/hp-linux-imaging-and-printing/ And then here: https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

[–] [email protected] 3 points 1 year ago

To be honest, no, they weren't always this bad. I had an HP Deskjet 500 waaaaaaaaaayyyyyyy back in the day that was pretty much bulletproof. Can't remember what happened to it? Must have lost it in a move or something. :(

https://www.hpmuseum.net/display_item.php?hw=314

"The early DeskJet printers are still very reliable as of 2014. These printers have external power supplies, built in to the power cord. The museum has more than two dozen of these power supplies, and they all work fine. In the last ten years, we have seen over fifteen of these printers. All except one was fully functional."

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

Hi, I'm glad I came across this post! I have a super super old HP printer. They were the best. I have to say mine is at least 20 years old, pre-wireless. It's recently had problems and I'm not sure I can fix it. I need a new printer.

I have heard of Brother printers but not always been one of the top printers - everyone likes Canon, HP, Epson.

I think I'll look more into them because of the non-proprietary ink. The ink of these printers is sometimes more than getting a new printer itself. It does not make sense.

I'm mostly an HP person since the start, so I'll still be looking into these too. Hope you have better luck with yours.

[–] [email protected] 3 points 1 year ago

In my later years it was Lenovo old and new after trying to accommodate a flashy Asus laptop one of the office staff had to have. It didn't work with any of the desktop docks and there was no FN lock. After that I preferred even older off lease Lenovo over anything else. Tried to accommodate a Macbook for the same user later on and then said she was on her own for that. I said I hadn't used a Mac since they were in a lovely solid grey case with a monochrome screen and floppy drive built in and it's wasn't one of the M&M shaped ones from her youth either.

Thankfully I was one of the owners so I could at that stage 😇

[–] [email protected] 3 points 1 year ago

my HP's have been great, however I have a laser, I would never buy an ink jet. And yah They are so much better than brother,

[–] [email protected] 3 points 1 year ago

I had a Deskjet 2500 some years ago. It lasted less than 2 years.

Catridges were expensive af and lasted about 20 pages. Maybe less.

In less than 2 years it started to print blank pages or pages with little ink on it. I didn't find a way to fix it, not even with new catridges. So I threw it away and promised to myself to never buy HP again.

load more comments
view more: ‹ prev next ›