this post was submitted on 13 Dec 2023
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[–] [email protected] 12 points 10 months ago

Exactly. All enterprise software pricing is about liability and how much blame you can put on the software vendor when everything goes wrong.

Of course, your company's employees are still going to be the ones picking up the pieces but you get to tell your investors "actually it was VMWare's fault". And you can't do that with OSS, even if you're buying support.