this post was submitted on 14 Aug 2023
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I contribute to OS projects and work on one full time. EVERYBODY thinks that their obscure use case is the most common (not saying this is what you are doing).
We get users that are completely flabbergasted that our software doesn't offer some feature that is totally specific to their industry and has never been requested even once by anyone else previously. We'll show them our feature request form on our site where you can also view and upvote other requests, and point out that the feature they want has never been requested. They will literally come up with some bs excuse why that is and then insist that we get on it and build out this custom functionality that they need or else they're going to slander us on social media.