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They don't know which plumbing fixtures are better or worse do you think a plumber would work here?
(lemmy.world)
this post was submitted on 26 Nov 2023
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I dunno, it's kinda rolling the dice. You can get really lucky sometimes. Even if the person doesn't necessarily care about the stuff, they pick up what other people say, and would know what gets bought the most. That's better than nothing at times.
And then you can get really lucky and find someone that knows their shit.
So it never hurts to ask, though you may get an actual eye roll lol
If I'm lucky they know the right aisle.
My local Ace Hardware is fully staffed by highly knowledgeable people, though. It's well worth the extra few bucks.
I don't run a directly customer facing department anymore, but when I ran electronics I got to be both the employee that didn't know much, and the one that tells you more than you asked for.
I went to college for network admin, but never actually landed a career in it because COVID hit right after I graduated. I've done a bit of everything with computers and can speak to a lot of things.
But I haven't used every electronic device we sold or have even basic knowledge of some of them, so I had to fall back on "Well, a lot of people buy this one, so there's probably something nice happening there."
I worked at a mom and pop hardware store in college. I learned more practical information there than I did in school. I even got good enough to sell power tools, mowers, and chainsaws. We didn't get commission or anything like that but it was a point of pride to be able to answer customers questions and make a sale.