Asklemmy

47927 readers

876 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
[email protected]: a community for finding communities

~Icon~ ~by~ ~@Double_[email protected]~

founded 6 years ago

MODERATORS

[email protected]

130

Do all banks just work this way? (lemm.ee)

submitted 1 day ago by [email protected] to c/[email protected]

59 comments fedilink hide all child comments

I have been getting mail from my back for someone I assume used to live at my place since I moved in. I kept ignoring it, thinking she would change her address eventually. It's been about a year and they are still sending me bank mail for a person I've never met.

This seems like a serious security issue so I called the bank and alerted them to the problem. I was told I would have to find her and get her new address for them so they could change it. This seems.....wrong. I'm alerting you to a security issue with one of your accounts and you need ME to fix it? The agent on the phone said there was nothing they could do without a new address.

I pressed harder and asked them to flag that account so she would have a warning she needs to talk to a banker next time she tries to use her account. Eventually he relented and put a flag on her account.

This seems really sloppy. Do banks just, not care about the mail they send out going to the right place? I'm honestly considering switching to a credit union over this.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 5 points 1 day ago

I just replied to a similar comment, but here it is again since you replied while I was typing :)

Yeah, I have the same issue. I just keep the misdirected mail for a week or two until it stacks up and then drop it all in the nearest blue USPS mailbox, which is in the center of town. It’s annoying, but not a huge deal. Also I’ve read you shouldn’t write directly on the envelope, the post office prefers sticky notes so the original envelope isn’t defaced.