this post was submitted on 21 Oct 2024
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[–] [email protected] 25 points 3 weeks ago (3 children)

You're not wrong. There were times I felt pretty dirty doing what they asked of me in order to close more sales. I worked with some decent people who cared more about the customer's needs, and some shitty ones that cared more about that commission check.

This guy was a real asshole on top of it all, and he was trying to pull it off on my watch, so, no regrets on shutting him down. I'm sure he's still pulling similar shit at other stores.

[–] [email protected] 7 points 3 weeks ago* (last edited 3 weeks ago) (2 children)

There were times I felt pretty dirty doing what they asked of me in order to close more sales.

So many companies! Back when I worked Arclight, it was a small bit of subtle manipulation: "would you like to turn that to a large for only an additional 40¢?"

I hated it, because I knew the purpose was to pressure people into buying more than they wanted.

Thankfully, the place was run like the Trump Administration, so no one really knew how consistently the company's stupid mind games were being deployed against our guests.

But anyways! Yeah. Feeling dirty is pretty reasonable. The things we do for rent money...

This guy was a real asshole on top of it all, and he was trying to pull it off on my watch, so, no regrets on shutting him down.

What's with that, anyways? Why aren't real-life thieves more like charismatic, charitable Robin Hoods?

[–] [email protected] 6 points 3 weeks ago (1 children)

Because the charismatic ones you are less likely to notice. Also most people who work for Evil Corp know their company is evil, so if a polite charismatic person is taking advantage of the system you're less likely to go dig out what they're doing.

For example if in OPs story the guy had been polite and charming, he would have never gone into his account to check what was up, because it would be just a nice customer being nice. What's to tell you that there weren't other dozen like that that flew right under OPs nose, just because they never awoke suspicion.

[–] [email protected] 4 points 3 weeks ago

Yup, being nice and polite to the people helping you is the single biggest way to get them to look the other way or have them bend the rules for you. The instant you start playing the asshole card, you usually get strict by-the-letter policy.