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Microsoft CEO Satya Nadella says empathy isn't a soft skill — it's actually 'the hardest skill we learn'
(www.businessinsider.com)
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Microsoft CEO Satya Nadella thinks that empathy is more than just a soft skill — it's crucial in both personal and professional life.
"Empathy is not a soft skill," Nadella said in an interview with Axel Springer CEO Mathias Döpfner on Tuesday.
"Watching my wife Anu and what she was doing — she gave up her job as architect and would walk, drive him up and down Seattle to every therapy possible.
"If you have empathy for your people, they will do their best work and you'll make progress," Nadella once said on an episode of LinkedIn's "Hello Monday" podcast.
On a broader level, Nadella also thinks empathy plays a key role in driving innovation.
Nadella spoke on Tuesday in Berlin while accepting the Axel Springer Award, which the company says is given to "outstanding personalities who demonstrate an exceptional talent for innovation, create and transform markets, shape culture, and also face their social responsibility."
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