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Not all ai is bad, just most of it (slrpnk.net)

submitted 3 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 2 months ago

I just gave the chat bot that was put in place at the IT department where I work at a poke. It answered my question perfectly: "How do I print from my laptop to the library?" And it's not like the chat bot is the only route for support, but it does divert a lot of routine questions from our help desk so they can focus on questions that require a human touch. That could be people where a chat bot is not a good format or it could be a non-routine question.