this post was submitted on 19 Jul 2024
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Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)
submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]
564 comments fedilink hide all child comments
 

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[–] [email protected] 8 points 4 months ago (3 children)

I mean if your IT was smart, IF they were smart, they would have the bitlocker decryptions backed up on like a usb or something. IF you need to access the decryption via microsoft then you're apparently borked for now.

[–] [email protected] 4 points 4 months ago

That would be funny

[–] [email protected] 3 points 4 months ago (1 children)

Yeah, most large orgs have a key server, or back up to AD. If you don't have that, and no recovery key, you're fucked and that data is gone.

[–] [email protected] 4 points 4 months ago (1 children)

What if that is running crowdstrike?

[–] [email protected] 5 points 4 months ago

I'll give you one guess.

(That's why when I was in charge of that stuff at one company, I had that recovery key printed out and kept separately in a lockbox.)

[–] [email protected] 1 points 4 months ago (1 children)

Even if they do, though, if your business isn't 20 people at 1 location, it's going to be a giant headache to get people everywhere to fix them all.

[–] [email protected] 1 points 4 months ago

oh no doubt, I was telling an old manager of mine today that this "fix" will likely take weeks as he thought it'd just be something they could update. yeah...no. it's a manual fix for each individul machine. I do not envy anyone working in IT right now.