this post was submitted on 07 Oct 2023
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165
Business owner 'hires' ChatGPT for customer service, then fires the humans (nationalpost.com)
submitted 1 year ago by [email protected] to c/[email protected]
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Business owner 'hires' ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

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[–] [email protected] 9 points 1 year ago

Ideally robots would do all the shit jobs no one wants to do like sweep floors and tier 1 IT support. Then, hopefully, we could all get UBI and decide if we want to design and repair robots, or make bespoke jam, or do some other job robots generally can't do. Alas.