this post was submitted on 22 Aug 2023
0 points (50.0% liked)

Australia

3588 readers
149 users here now

A place to discuss Australia and important Australian issues.

Before you post:

If you're posting anything related to:

If you're posting Australian News (not opinion or discussion pieces) post it to Australian News

Rules

This community is run under the rules of aussie.zone. In addition to those rules:

Banner Photo

Congratulations to @[email protected] who had the most upvoted submission to our banner photo competition

Recommended and Related Communities

Be sure to check out and subscribe to our related communities on aussie.zone:

Plus other communities for sport and major cities.

https://aussie.zone/communities

Moderation

Since Kbin doesn't show Lemmy Moderators, I'll list them here. Also note that Kbin does not distinguish moderator comments.

Additionally, we have our instance admins: @[email protected] and @[email protected]

founded 1 year ago
MODERATORS
 

The plea is "don't chitchat with the Maccos worker in the drive through. Just make your order as quickly as possible."

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 1 year ago

I don't want to talk to them. I just want them to get things right, first time.

Macca's business model is all about repeatable patterns, at speed. But paying teenagers minimum wage and trying to get them to care about the customer experience is a race to zero.

I once got the hurry up when receiving my order, as I was checking the accuracy before moving on.

When I pointed out the extra BBQ sauce I ordered was missing, I got an eye roll.

At that point I reminded her I paid for that extra sauce, and rolling her eyes at me demanding it was unacceptable.

I get that they're overworked and underpaid, but having a sook in the news about chatty customers isn't going to fix anything.