this post was submitted on 30 Aug 2023
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What I really want is to know what the "real" price is. Not the 12 month promo price. What's it gonna cost me when the price goes up? That should be required to be alongside the promo price.
Last time i moved i got cold called by Comcast to sign up for Internet. I asked them the price, they gave some deal. I asked what will be the price in 2 years when the contract was up. "Oh, well that really depends on what services you sign up for." I tell them i want only Internet at this given speed and i will never sign up for anything else.
...the woman on the phone just stopped talking. I asked can she not tell me the price after all the specials run out and i get my last bill in the contract. She said "i dont know what you want me to say."
Apparently they dont want people to know how screwed you are with Internet. I told the woman that i was going to write a letter letting them know that her inability to answer a simple question was the reason i was not going with their service. She hung up on me. Sent the letter and i got a call a few weeks later asking ifni wanted a super crazy deal they "never give to anyone." I asked my question again and they couldn't tell me my final bill so i hung up and reported the number as spam to my phone carrier.
Where the fuck is the law.