this post was submitted on 17 Jun 2024
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Why not just have a touchscreen menu then? You already need large screens so people can confirm the AI recorded their order correctly and this will skip the need of a person manning the drive through menu. You could even include options to "hold the pickle", etc.
Or like a mobile app that works reliably and doesn't completely suck?
Or a mobile app that doesn't force people to waive their rights to sue on October 23rd, 2023
This would also be nice. Usually, I only order fast food if I can place a call first (Indian, Chinese, Mexican, Pizza, etc). Grubhub fees are ridiculous or and apps are always taking your data.
Yes, 👍 apps.
The issue with touchscreen kiosks is that some have short arms.
On another note, I get the benefits of computer-voice-operated drive-thrus. No need to use your phone. If your phone's 🔋 is 3%, you can still buy food.
I've often wondered this, they have them inside all the stores here but not on the drive throughs
Maybe it's an issue of weatherproofing, or maybe vandalism?
Maybe, but they already have screens there so this wouldn't change much. I guess reaching a screen from your car could be a bit awkward though.
ATMs have tackled both issues for decades.