this post was submitted on 27 May 2024
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Which is why those license agreements generally had a clause that if you disagreed you could return the software with all the media for a full refund.
I’m not saying it’s the right way, just that’s how it’s been structured legally. Of course, in the days of physical media with software that couldn’t phone home it was harder to enforce those licenses if people didn’t strictly adhere to them. The software companies didn’t generally find it worth going after individuals if they found out about violations either. Corporations, on the other hand… I worked once at a media company that Adobe caught running a lot of unlicensed software. The story went that it was so bad at the main office their auditors found a copy of After Effects or something similarly ridiculous on a computer that was used as a cash register in the corporate cafeteria. That was very much worth Adobe’s time and money to get the lawyers involved, and became a very expensive problem for my employer. I wasn’t involved in the problem, but I had to check and clean my local office, where we found about a half-dozen computers with unlicensed software.
It makes no difference.
They're trying to impose an obligation or task on a customer after the purchase, even if it's only the customer having to go through the trouble of getting the refund (which is a task they were not informed about before the purchase).
If it's not before the sale it's void and even in some cases before the sale (for example bait and switch, were you're mislead with fake contract conditions until the last minute) it's void.
The whole point is that they must be clear upfront about any conditions attached when the customer is making the decision to buy and adding any conditions after the sale is not acceptable even if the seller gives options (such as refunds) because the customer has a right to use the product under the conditions at the time of the sale and cannot legally be forced otherwise, including forced to refund.