this post was submitted on 24 May 2024
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[–] [email protected] 50 points 5 months ago (1 children)

Already has - air Canada was held liable for their ai chatbot giving wrong information that a guy used to buy bereavement tickets. They tried to claim they weren't responsible for what it said, but the judge found otherwise. They had to pay damages.

[–] [email protected] 8 points 5 months ago

That's not catastrophic yet. That cost them only the money which would otherwise have been margin on top of a low priced ticket.