this post was submitted on 02 May 2024
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tl;dr :

  • Hexchat IRC client app development stopped
  • Linux Mint team was building IRC client to replace Hexchat
  • The team tried Matrix and liked it
  • Linux Mint’s communication channels are moving from IRC to Matrix
  • The desktop app will be named Matrix to avoid confusion
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[–] [email protected] 28 points 6 months ago (2 children)

I think Matrix is the future, it just needs better designers and implementation.

They really, really shouldn't do things differently than discord just to be different.

[–] [email protected] 24 points 6 months ago (1 children)

Looks like you’re saying federation is the future, but Matrix is a bad federation implementation. And that sounds good.

I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

[–] [email protected] 9 points 6 months ago (1 children)

I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

Giving the users the choice to have IRC and a forum sounds nice to me. Forums for the longer conversations and be able to look up things with a search engine, and IRC for quick questions and informal chat.

[–] [email protected] 28 points 6 months ago* (last edited 6 months ago)

the issue isn’t so much with IRC, XMPP, Matrix, or Discord per se (aside from Discord having its own issues) – it’s that every dev/org/group is trying to use a chatroom as a replacement for support channels, wikis, knowledgebases, FAQs, forums, announcements, mailing lists, etc.

[as the meme states: “I don’t want to join your fucking Discord server just to get basic information that should be on a proper website instead of hidden away in the archives of a fucking chatroom”]

[–] [email protected] 7 points 6 months ago (3 children)

Discord is the Gold Standard for you ? Why ?

[–] [email protected] 6 points 6 months ago (1 children)
[–] [email protected] 7 points 6 months ago

While this is true IMO, it's needed to say that the redesigned Discord mobile app is complete shitshow.

[–] [email protected] 3 points 6 months ago

It didn't take over most of its competition's userbase magically, they have a well designed system despite its flaws.

[–] [email protected] 2 points 6 months ago

Taking away being Electron based, the UI/UX of desktop app is really good.