this post was submitted on 01 Mar 2024
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Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

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[–] [email protected] 177 points 8 months ago (2 children)

LG effectively has said that their owners manual and a cardboard box have authority over the courts. Clearly, as the courts have nullified it, they fucking dont.

All I see is a damned good reason to ban arbitration agreements outright. If you want to arbitrate a tort, you should be required to motion the court for it.

[–] [email protected] 56 points 8 months ago (2 children)

I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

[–] [email protected] 25 points 8 months ago

It shouldn't be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

[–] [email protected] 7 points 8 months ago

Arbitration should be allowed any time, never mandatory. Among other things, this would help balance the overwhelming power of the corp since they would want to encourage arbitration treating you fairly there

[–] [email protected] 2 points 8 months ago

Yeah, by the time you even received the agreement, it's already bought and usually delivered and or installed.