this post was submitted on 17 Feb 2024
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I work in IT for a Fortune 500 org.
We use LLMs to improve worker efficiency. There is a ton of taking info from here and there and entering it into our system. AI took the workload from humans doing data entry and freed the humans up to do less tedious things.
As I said, absolutely unethical. Even if the error percentage was the same or less than that of a human, which I really don't believe given the human inputs were training data so even at 100% accuracy the LLM would be as flawed as a human, then still in any industry where decisions are being made which impact people like accounting, forensics, logistics etc then having a machine making all of those decisions without contextual awareness is a disaster waiting to happen.
But yeah you don't have to convince me that fortune 500 CEOs are cheap assholes cutting costs, I believe you there.