this post was submitted on 24 Jan 2024
1053 points (97.6% liked)
Technology
59398 readers
3166 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
My power got shut off one day before December last year. I thought the bills were all being paid cause I received no notice of delinquency. Turns out, my electric company purged my account.
When I tried to make a new account, going through multiple attempts where the only thing that worked right was their shitty captcha (select all motorcycles bullshit), I finally had to call them. Turns out, soon as I switched to a chromium browser, it allowed me to complete the registration.
I told the rep on the phone, a nice lady who was as shocked as I was that Firefox wasn't allowing registration to complete, to convey to their IT team that a) removing the accounts of paying customers is a really awful policy (who logs into their power companies site after setting up auto pay?) and b) that catering to a single line of browser was not bad practice. She said she'd pass it on.
I don't think she passed it on.