this post was submitted on 23 Jan 2024
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French regulator fines Amazon $35 million over its surveillance system of warehouse workers (techcrunch.com)
submitted 10 months ago by [email protected] to c/[email protected]
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[–] [email protected] 4 points 10 months ago* (last edited 10 months ago)

Don't be so quick to count out middle managers. These are the people who are tracking the results and metrics, sanitizing reports, and saying and doing whatever they need to cover their own ass over the employees they're responsible for.

They hear there's a monitoring solution that increases productivity, they deploy it no matter what effect it has on the workers, and then the only word they feed back up the chain is how great everything is going.