this post was submitted on 21 Jan 2024
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Seems to me like either Amazon sold the scam product that the customer returned since it wasn't what they ordered, or the original customer did a switcheroo with some broken card. That would be the pertinent part of the story for me.
As far as the pallet buyer is concerned it's a swing and a miss and they probably should move on.
It was likely return fraud and is super common with PC components. The logic is, is that your average customer service rep doesn't know how to correctly identify parts that are being returned and doesn't give a shit about the return as long as the customer doesn't throw a fit. I would imagine this is still the case with Amazon since there is little human interaction.
I worked with a kid at CompUSA who did that with GPUs. He got arrested, or at least, escorted out of the store in handcuffs. Back then, and I don't know about now, most retail stores had an RMA cage where one or two people worked comparing part number and serials for expensive part returns. When your name is on the receipt and you work at the same store, you are gonna have a bad time.