hmm another way of looking at this is that:
You've inserted coins into the vending machine (entered ban descriptions and other inputs) but after pressing the juice button, the vending machine doesn't dispense your drink but it displays "Drink dispensing in progress" (the drink buttons and display works but there's a gap/shortcircuit between the display and the dispensing arm (the dispensing arm being the instance for this situation)
So the problem might be on:
- the app's side
- the instance
or it could even be a mix of both (¿Por qué no los dos?), hard to know till someone tests all possibilities
cloud is simply a service being provided on another person's computer