They are shipping the orders from crowdfunding now. When that's done they'll ship orders from their website. So, I guess it's technically a preorder. But the devices are being shipped now, just in a specific order.
I've had mine for a couple weeks. It's killer. The SD8G2 is an absolute monster for emulation and gaming, especially with the active cooling.
My partner and I just played through this together in co-op and had a great time. We thought it was a good game.
I read the whole discord drama stuff, and I'm more on Crema's side. I think they've made the mistake of trying to talk to a fanbase like they are just a group of reasonable people that will understand and empathize if you just lay out the facts. But they aren't. They're just going to pick apart anything you say and relentlessly shit on you because they are, collectively, not able to be reasoned with.
They released an MMO in its final state, minus some Kickstarter promised stuff, that they have said they will deliver. They tried to monetize the game how they felt was best, it didn't work out, so they've moved on and left a functioning, small-scope MMO. You can argue the quality of it or whether you agree with their decisions, but they made what they said they were going to make.
And they are still releasing small updates to a community that is, frankly, awful. The subreddit is just a hivemind of asshole armchair developers.