So I am not a fan of the reviewer pictured for the same reason I don’t like Doug Demuro’s car reviews.
From what I see, they have very limited time with a product, and can tend to not understand it fully, and then add into their reviews tiny nitpicks that many people wouldn’t even notice on their own.
It seems like they look for something to complain about and that then goes viral as if it’s a huge issue with the product.
While I don’t think it necessarily “kills” a company or product, I think their reach is oversized for the low quality review they do.