this post was submitted on 03 Mar 2024
777 points (97.8% liked)

Technology

59424 readers
2819 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @[email protected] for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @[email protected] for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

(page 2) 50 comments
sorted by: hot top controversial new old
[–] [email protected] 14 points 8 months ago

Did the old device agreement allow them to brick it until you agreed to the new agreement? If not, I say file that class action.

[–] [email protected] 12 points 8 months ago

That is some grade A bullshit right there (not op, the Roku tv)

[–] [email protected] 11 points 8 months ago

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

The good thing about class action lawsuits is that you don't need money. The law firms are just about the only ones that get paid. If you pay attention to class action settlements it's often something like $3m in attorneys fees, $5,000 to the named plaintiffs, and then a 3 month subscription to the companies own service or a refund of out of pocket expenses, during a specified period, not to exceed $150 per person.

Long story short, firms are more than happy to take on a class action that can be won, but you won't get much.

[–] [email protected] 11 points 8 months ago (2 children)

Shit like this is why my LG C1 is restricted to LAN access only in my router (local network for automation purposes) and can't communicate with the internet.

load more comments (2 replies)
[–] [email protected] 11 points 8 months ago (1 children)

use the search terms "commercial display" to find dumb tvs

[–] [email protected] 12 points 8 months ago (4 children)

Except if you care about anything having to do with picture quality, brightness, contrast ratio or features such as HDR etc, then it's going to be a really shitty TV. They're made for the menus at McDonald's, not a device for modern media.

load more comments (4 replies)
[–] [email protected] 10 points 8 months ago (14 children)
load more comments (14 replies)
[–] [email protected] 9 points 8 months ago (3 children)

I had the same on my 3 yr old Vizio TV earlier this week. TV was useless until I agreed. I don’t know whether it operates without an internet connection, because it has a couple Apps I use that are not supported on my Fire Stick

[–] [email protected] 7 points 8 months ago (5 children)

I have a Vizio as well. It’s been disconnected from the internet for at least 2 years now and functions fine. I guess I miss out on updates, and if I press the Vizio “home” button it freezes up as it’s trying to connect for 20-30 secs before I can do anything, but works fine with an external Android or Apple box. You obviously won’t be able to use any of their apps if you disconnect from the internet, but it’s 100% worth it.

load more comments (5 replies)
load more comments (2 replies)
[–] [email protected] 9 points 8 months ago (1 children)

Why do you call it "your" physical device?

[–] [email protected] 8 points 8 months ago

Lol, point well stated...

[–] [email protected] 9 points 8 months ago* (last edited 8 months ago) (12 children)

Sections 1(F) and 1(L) seem like the only ways out/around of this. (IANAL; the bolding emphasis was done by me.)

F. Small Claims. You or Roku may pursue any Claim, except IP Claims, in a small-claims court instead of through arbitration if (i) the Claim meets the jurisdictional requirements of the small claims court and (ii) the small claims court does not permit class or similar representative actions or relief.

L. 30-Day Right to Opt Out. You have the right to opt out of arbitration by sending written notice of your decision to opt out to the following address by mail: General Counsel, Roku Inc., 1701 Junction Court, Suite 100, San Jose, CA 95112 within 30 days of you first becoming subject to these Dispute Resolution Terms. Such notice must include the name of each person opting out and contact information for each such person, the specific product models, software, or services used that are at issue, the email address that you used to set up your Roku account (if you have one), and, if applicable, a copy of your purchase receipt. For clarity, opt-out notices submitted via any method other than mail (including email) will not be effective. If you send timely written notice containing the required information in accordance with this Section 1(L), then neither party will be required to arbitrate the Claims between them.

load more comments (12 replies)
[–] [email protected] 9 points 8 months ago (1 children)

when did you get this, have a roku tv box and haven't got this yet

load more comments (1 replies)
[–] [email protected] 7 points 8 months ago (5 children)

Why can't we ever have anything nice?

I don't even know what's worse, really. Is it that they're making a shit product on purpose, or that their EULA says you cannot sue them for making a shit product

load more comments (5 replies)
load more comments
view more: ‹ prev next ›