this post was submitted on 17 Dec 2023
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I think there are different aspects to it.
Amazon’s delivery service is better than ever. You get products in half the time, with less packaging, and fewer miles traveled to deliver it to you, without any significant increase in delivery fees.
Price is still competitive when you take into account delivery cost and speed. If you don’t care about those, Amazon isn’t the cheapest.
Search and reviews are down the tubes. It’s like Amazon no longer cares if their site is overrun with crap products as long as people are buying them.
Amazon still works great if you only buy name-brand products that are fulfilled by Amazon.
Once upon a time I had Prime and their two-day delivery was extremely reliable. Then it started slipping and became "probably two-day delivery." At a certain point it became "sometime in the next week delivery," so combined with the nightmare changes they made to what used to be the best search GUI ever, I decided to cancel Prime for good. This was a few years ago; has the delivery situation improved? Because I know the search situation is still utter garbage.
I think it must vary by location. I’ve heard your extract situation and I’ve had exactly one package take more than two days. I live twenty minutes from the nearest store which is a Walmart and anything else is an hour drive each way. I buy almost everything from Amazon. My first order was in 2006 and I started racking up hundreds of orders a year by 2009 on. I just ordered a couple countertop drink dispensers for a party coming up. I ordered them this morning and they are getting delivered today before 9pm. I’ve had six defective products in all that time and only once did I even need to worry about returning the item (grab bar for my golf cart). In every other instance it was simply refunded to repurchase or use for whatever. Their support is exceptional and I’d never abuse it. I’m big on cash back cards also so anytime I can get 5% cash back that’s a nice bonus. The only thing I don’t buy from them is computer parts, id rather go to micro center for that kind of stuff.